SAINSBURY’S NI JOBS BOOST

200 new jobs in for Newry based call centre

Sainsbury’s Supermarkets is creating up to 200 new jobs at the Newry based Teleperformance Call Centre. It has been awarded the contract to provide helpline and customer service facilities for the supermarket’s first phase of adding non-food merchandise to its sainsburys.co.uk  website.

The newly-improved site will initially offer 4,500 home and lifestyle products rising to 8,000 by September – a significant in the number and variety of products that can currently be purchased online from the sainsburys.co.uk website.  To coincide with this launch, customers will be offered a customer service line which will be managed through the Newry Call centre.

David Davidson, Regional Operations Manager for Northern Ireland said, “We are delighted to be creating these additional non retail jobs in Northern Ireland. Teleperformance in both Newry and Bangor manage a number of Sainsbury’s call centre services. We have recently taken on more than 100 new colleagues for the West Belfast store opening late summer. This call centre job announcement shows our commitment to Northern Ireland in all capacities.”

Teleperformance is based at the same site as Sainsbury’s Newry store at The Quays Shopping Centre.

Teleperformance said, “This is a real boost for the local area and for Teleperformance. We are delighted to by extending our commitment to Sainsbury’s and look forward to welcoming new colleagues and implementing the new programme.”

Sainsbury’s new online service will allow customers  to choose from a wide range of categories spanning core kitchenware essentials, soft furnishings, home electronics, home and garden furniture, bathroom suites, luggage and sports equipment.

The ranges will be made up of both branded and own-brand items such as ‘Different by design’ and the newly launched ‘Tu’ Home range as well as products from top brands including Sony, Apple and Le Creuset.